I can’t tell you how many times I have heard “I lost my 10/30 hour OSHA card, how do I get a replacement?” The answer according to the OSHA.gov frequently asked questions section is:
To obtain a replacement 10-hour or 30-hour card, contact your Outreach trainer. A replacement card can only be issued if the class was taken within the last five years and only one replacement card may be issued per student per class. OSHA does not keep records of these classes and cannot provide a replacement card.
Ok, seems simple right. “Contact your Outreach Trainer” Who was that again? Their name was on the card you lost but that won’t do you any good. By the way, the first thing I do when I get cards like these is make a copy and put it in a safe place. This saves a lot of time and trouble in their replacement if you ever do have them lost or stolen. Hopefully you kept some kind of documentation from the class because if you don’t know who taught the class and the time frame you took it in you are pretty much out of luck. But let’s say you have a copy of the card or another source of information. Contracting the trainer isn’t always easy either. One possible source of contact information is www.outreachtrainers.org. If your trainer is registered with them there is a good chance they will have up to date information on how to contact them. Another source for contact information is www.nv1030.org. This is a list trainers that have chosen to register as trainers in the state of Nevada.
The next section deals with the time frame that you took the class in.
“A replacement card can only be issued if the class was taken within the last five years”
This is a change from last year. As of 1 April 2017 the time frame for replacement has changed from 3 years to 5 years. If it has been more than 5 years you are out of luck. Start looking for a new trainer and make sure you keep your records.
The next section says that OSHA doesn’t keep records or replace the cards, then who does? The Outreach Trainer who taught the class keeps the records and the Outreach Training Institution (OTI) that the trainer is associated with issues the cards.
How long are the trainers required to keep the records? Five years
If an individual holding an OSHA Outreach student course completion card wishes to verify the authenticity of their student course completion card, the individual can provide the name and contact information of the authorized trainer who issued the student course completion card. Each authorized OSHA outreach trainer is required to maintain records on their training for a period of five years.
Another one of the things I hear too often is “I never received my card”
Outreach trainers are required to issue student course completion cards directly to the student within 90 days of course completion, regardless of who paid for the training. If you have not received your card within the 90-day period, contact your trainer immediately. If your trainer does not provide the card as requested, notify the Outreach Training Program by email (firstname.lastname@example.org). Please be sure to include all relevant information such as student name, trainer name, training location and date, type of class, and actions taken to contact the trainer.
Often times an employer will hire a trainer to do training for a group of employees, this is great. What’s not great is they think that this mean they own the cards. This is completely wrong. “Outreach trainers are required to issue student course completion cards directly to the student within 90 days of course completion, regardless of who paid for the training.” This is very clear. Make sure you get your cards. If they refuse, report the trainer since it is his responsibility.
The Safety Consultation and Training Section (SCATS) provides no cost OSHA 10/30 hour classes for construction and general industry on a regular basis. The OTI charges a small fee, usually about $8 to issue your card. You can sign-up for classes on our website 24/7 at, www.4safenv.state.nv.us.
If you have questions contact SCATS by calling toll free 1.877.4SAFENV
[1-(877)–472-3368], or visit our website at: www.4safenv.state.nv.us
The following is an excerpt from the Outreach Training Program Requirements dated January 1, 2017 effective April 1, 2017, pages 20-21. https://www.osha.gov/dte/outreach/program_requirements.pdf
a) Replacing Lost or Damaged Student Course Completion Cards. A student that lost or damaged their student course completion card must contact their Outreach Training Program trainer to request a replacement student course completion card. The Outreach Training Program trainer must then contact their Authorizing Training Organization for a replacement student course completion card.
1) The Outreach Training Program trainer shall not request replacement student course completion cards for an Outreach Training Program training that ended more than five (5) years prior to the request for a replacement card. Replacement student course completion cards will not be issued for an Outreach Training Program training that ended more than five (5) years prior to the completion of the Authorizing Training
Organization’s review of a request for the replacement card.
2) To receive a replacement card, an Outreach Training Program trainer must provide to their Authorizing Training Organization their name, the requesting student’s name, the Outreach Training Program class end date, and type of class for which the student received the original student course completion card. A student that requests a replacement card for a particular class will be issued only one (1) replacement card for that class. A fee may be charged by the Authorizing Training Organization to replace a student course completion card.